CRM is a business strategy that can result in increased profitability, revenue and customer satisfaction.
Whether Navint’s clients are challenged with managing a global sales force, integrating customer and field service, managing multi-channel marketing campaigns, reducing call center abandonment rates, or integrating their most complex product configuration and order management processes - Navint consultants can help.
Navint works with clients to select the software that best fits their environment from Tier 1 CRM providers including Siebel and SAP. Navint manages the customization and integration of the technical solution, business process engineering and refinement, organizational change management, and end-user training to create a successful, widely-embraced business solution.
Navint consultants have provided CRM-focused services for more than 12 years, over which time Navint has implemented solutions ranging from individual CRM package modules to complete end-to-end packages for global clients across multiple industries.